substitute rule system look like in the workflow

substitute rule system look like in the workflow

You have a choice of two different substitute rulings:

1. Active substitute ruling (for example, for absence due to vacations): In this case, the items belonging to the absent person are automatically assigned to the substitutes inbox (in addition to his own work items).
2. Passive substitution (for example, for absence due to illness): the substitute must explicitly assume the substitution and can only view the items of the absent person in this mode.

For other questions, you must also refer to note 74000.